IF we were a print media company, our pitch to you would be very different. We are not exactly a print company, but we do rely on the services of paper to ensure that the communications you send are received in a timely fashion.We are the pioneer company, in our county, to introduce the fax method of communicating. The initial response was more of a stone wall than anything else, and while it did deter us, it never fazed us enough to quit. We have always been a forward thinking company and it is our foresight that has allowed our customers to trust us and what we stand for.
Our core value is trust. Ever since we began our company, we believed that a customer who trusted us would come back and keep using our services. A repeat customer is good business vis-à-vis a one-time customer. We have, over the years, built the trust of our loyal customer by being good to them, giving them top notch service, and also taking all their feedback as necessary to our growth. Since we have been so customer oriented, we have reaped the benefits of it. Today, we have customers who have been buying from us for generations. When we introduced the fax machine to the local market, it flew off the shelves because the fax machines came with our stamp of approval.
Today, as the entire telecom process has gone digital, so too has our style of doing business, and even now, we have people who come to us and take our word for it because it is us. Going digital was a tough process for us, but, we powered through purely because we have been walking together with innovation. We have never shied away from the things that could bring about huge changes because we are a business that has been evolving with technology and will continue to do so.